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Monday, 21 October 2024

Brunei: DIO(B) - Infrastructure Fault Reporting - Help Desk


INFRASTRUCTURE FAULT REPORTING - DIO(BRUNEI) HELP DESK

1. The DIO (B) Helpdesk opening hours are as follows:

    a. Monday to Thursday 07:30hrs to 16:30hrs

    b. Friday 07:30hrs to 13:30hrs

    c. Saturday to Sunday Closed

2. All fault reports are to be directed to either military extension no.3375 or civilian phone no.3224130.

3. Urgent and routine fault reports emails are to be directed to BRUNEIGAR-DIO-HelpDesk@mod.gov.uk. This is to be used for Urgent and Routine repairs only.

Do NOT email faults that required emergency and very urgent call outs.

4. All out of hours emergencies are to be directed to the Duty Officers as shown below.

    a. RGR Duty Officer 006738 8330220

    b. Garrison Duty Officer 006738 8330230