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Thursday, 22 May 2025

Brunei: COMD BFB DIRECTION ON THE BFPO SERVICE


The use of the British Forces Post Office by SP across the globe is a huge privilege. Changes in the UK’s trading and customs regulations over recent years have created uncertainty around what constitutes acceptable fair use of the system. 

Here in Brunei, we have a very limited capacity per week to send consignments via BFPO, and recent inspections have shown that up to half of this allocation has been used for dried goods. This has drawn attention at BFPO HQ, where similar patterns in other regions have triggered intervention from HMRC and resulted in permanent reduced allowances and referral to the Customs Compliance Team. I want to avoid that happening here. Particularly over the unit move, we must protect and prioritise access to the BFPO service, something that remains a privilege, not a right. 

In line with guidance from BFPO HQ, I have temporarily suspended the consignment of dried goods via BFPO 11 to prevent excessive gifting and avoid triggering customs scrutiny. I recognise that sending gifts is a valued tradition in our community, but until the move is complete, I ask that you consider more appropriate alternatives to safeguard the system for all.