Helpdesk Opening Hours
Monday to Thursday 07:30hrs to 12:30hrs; 13:00hrs to 16:30hrs
Friday 07:30hrs to 12:30hrs; 13:00hrs to 14:00hrs
DIO Fault Priority Matrix
Click here to view DIO Fault Priority Matrix.
DIO Scheduled Work for November
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work but DIO contractors will try to minimise disruption.
To reschedule, please kindly contact DIO(B) Helpdesk either via phone Calls Ext.3375 or 3224130 or Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk or DIORDOSTrg-BruHelpdesk@mod.uk during office hours.
DIO(B) Gas Safety Works – Provide Electrical Point
DIO (B) will undertake an estate wide in cooperate with Natural Gas (NG) Decommission by providing the electrical power point (only) for new electric cooker and electric water heater. Once the equipment arrives, another programme will be published for MTC to carry out installation works.
There will be 2 teams to carry out works daily according to below schedule.
DIO (B) will undertake an estate wide in cooperate with Natural Gas (NG) Decommission by providing the electrical power point (only) for new electric cooker and electric water heater. Once the equipment arrives, another programme will be published for MTC to carry out installation works.
There will be 2 teams to carry out works daily according to below schedule.
To reschedule, please kindly contact DIO(B) Helpdesk by using one of the following means:
a. Phone number: 3224130 or military ext 3375
b. Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk or DIORDOSTrg-BruHelpdesk@mod.uk during office hours.
DIO Scheduled Work for December
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work but DIO contractors will try to minimise disruption.
To reschedule, please kindly contact DIO(B) Helpdesk either via phone Calls Ext.3375 or 3224130 or Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk or DIORDOSTrg-BruHelpdesk@mod.uk during office hours.
The contractor will install the Backwash Filter outside the house. Work will commence once we have the filters in our DIO(B) store.
The installation process will be split into 3 phases.
Phase 1 – X2/01- X2/12 (12 Houses)
Phase 2 – X2/13-X2/22 (10 Houses)
Phase 3 – X2/23-X2/34 (12 Houses)
DIO contractors will be carrying out inspection works as shown in the table below. Utilities may be affected during the work but DIO contractors will try to minimise disruption.
To reschedule, please kindly contact DIO(B) Helpdesk either via phone Calls Ext.3375 or 3224130 or Email: BRUNEIGAR-DIO-HelpDesk@mod.gov.uk or DIORDOSTrg-BruHelpdesk@mod.uk during office hours.
Please click the image to enlarge.
There is an upcoming project for installing Auto Backwash Filter in X2 area.
The contractor will install the Backwash Filter outside the house. Work will commence once we have the filters in our DIO(B) store.
The installation process will be split into 3 phases.
Phase 1 – X2/01- X2/12 (12 Houses)
Phase 2 – X2/13-X2/22 (10 Houses)
Phase 3 – X2/23-X2/34 (12 Houses)
We will send another notification once we have the exact installation dates.
