Helpdesk Opening Hours
Monday to Thursday 07:30hrs to 12:30hrs; 13:00hrs to 16:30hrs
Friday 07:30hrs to 12:30hrs; 13:00hrs to 14:00hrs
DIO Fault Priority Matrix
Click here to view DIO Fault Priority Matrix.
DIO(B) public holiday and limited operation for Jan 2025:
Please click the image to enlarge.
There is an upcoming project for installing Auto Backwash Filter in X2 area.
The contractor will install the Backwash Filter outside the house. Work will commence once we have the filters in our DIO(B) store.
The installation process will be split into 3 phases.
Phase 1 – X2/01- X2/12 (12 Houses)
Phase 2 – X2/13-X2/22 (10 Houses)
Phase 3 – X2/23-X2/34 (12 Houses)
We will send another notification once we have the exact installation dates.