Tips to help navigate this blog:
- TOP: Location Guide for Brunei; links to HIVE's Social Media, and a map of contact details for our worldwide network of information centres.
- LEFT COLUMN: Use the search engine; sign up to receive our weekly email updates, or find information by subject.
- RIGHT COLUMN: Contact HIVE with your specific query.
- CENTRAL SECTION: All the latest posts in date order:

Thursday, 27 March 2025

Service Family Accommodation (SFA) Communications Update - 26 March 2025


Reduce the risk of lead in drinking water

Lead pipes may still exist in Service Family Accommodation built before 1970, but DIO and our repairs contractors are committed to removing them during modernisation.

The risk of exposure to lead is very low but the following steps can help to reduce lead levels in drinking water in older properties:

  • Only drink water from the mains supply in your kitchen.
  • Before you drink, cook or clean your teeth, run the cold taps first thing in the morning (the amount to fill a washing up bowl should be sufficient) to flush out water that has been standing in pipes overnight.
  • If you have been away from your home for a long period, run hot and cold taps for at least 5 minutes to prevent legionella.

The UK has a very safe water system, but these precautions will help to lower the risk. For more information visit the Drinking Water Inspectorate’s website

Reporting Sewerage Spills

Should you notice a sewage spillage or leak, please report this directly to the Pinnacle Helpdesk on 0800 031 8628 and follow Option 1 for Repairs.

SFA Roadshows