Speak Out - Unacceptable Behaviours Helpline
1. All personnel are to be made aware of help that is available in the event that they believe they are being subjected to unacceptable behaviour. The range of help, advice and guidance includes the following:
a. As a first step, personnel should speak to their immediate line manager or higher commander. If approaching the immediate Chain of Command is difficult for any reason help can be sought in confidence from a number of other sources:
(1) The unit Diversity and Inclusion Advisors (D&I(A)) or Practitioner (D&I(P)).
(2) The Unit Welfare Officer (UWO).
(3) The unit Padre or relevant World Faith Chaplain (Buddhist, Hindu, Jewish, Muslim and Sikh).
(4) The Speak Out Confidential unacceptable behaviour Helpline, Tel: 0306 7704656 or 96770 4656. Email: Army-Speakout@mod.gov.uk, Monday to Friday 08:30hrs to 17:00hrs.
(3) The unit Padre or relevant World Faith Chaplain (Buddhist, Hindu, Jewish, Muslim and Sikh).
(4) The Speak Out Confidential unacceptable behaviour Helpline, Tel: 0306 7704656 or 96770 4656. Email: Army-Speakout@mod.gov.uk, Monday to Friday 08:30hrs to 17:00hrs.
2. All personnel are entitled to consult the Service Complaints Ombudsman (SCO) directly if they believe that their complaint has not been handled correctly, or they feel unable to complain through their own unit. Telephone: 020 7877 3450, Email: contact@servicecomplaintsombudsman.gsi.gov.uk
