DIO Helpdesk Telephone Operating Hours
Monday to Thursday 0730 to 12:30; 13:00 - 1630
Friday 0730 to 12:30; 13:00 - 1400
CLOSED on Saturday and Sunday
- Occupants and building custodians are encouraged to email to bruneigar-dio-helpdesk@mod.gov.uk for all non-urgent faults. Please continue to report all emergency faults to your respective Duty Officers during out of hours and closure of Helpdesk.
- All fault reports are to be directed to either Ext. 3375 or 3224130.
- All fault report emails are to be directed to BRUNEIGAR-DIO-HelpDesk@mod.gov.uk or DIORDOSTrg-BruHelpdesk@mod.uk.
- All out of hours emergencies are to be directed to the Duty Officers as shown below.
a. RGR Duty Officer +673 833 0220
b. Garrison Duty Officer +673 833 0230
c. Duty Military Engineer +673 820 0853
For any urgent matter regarding Planned Preventative Maintenance or compliance, please contact
DIO Garrison Engineer:
Email: ashok.rai992@mod.gov.uk
DIO Compliance Manager:
Email: marcus.dickens637@mod.gov.uk
For routine fault, please contact
DIO Helpdesk contact:
Phone number - 3224130/ or Ext.3375
Email - BRUNEIGAR-DIO-HelpDesk@mod.gov.uk
Or Duty Engineer (Out of hours only) can be contacted via the Duty Officer.
RGR Duty Officer - 833 0220
Garrison Duty Officer - 833 0230
